Help Center
Answers to common questions, and real humans on WhatsApp.
Getting started
- Create an account and verify your email - unverified accounts can only browse.
- Fund your wallet (min ₦100) or pay with card at checkout.
- Buy data, airtime, electricity or betting funding - delivered in seconds.
Account tiers
- Tier 0 - browse only, verify your email to unlock purchases.
- Tier 1 - email verified; buy up to ₦50,000 per transaction.
- Tier 2 - phone + NIN/BVN verified; buy up to ₦500,000 per transaction.
- Tier 3 - corporate; no limits.
Frequently asked questions
How fast is delivery?
Most orders deliver in seconds. Network or provider delays can extend this to 24 hours.
My order failed. Will I be refunded?
Yes - failed orders are refunded to your wallet automatically. See our Refund Policy.
Can I buy for someone else?
Yes. Enter their phone number or meter number at checkout - we verify it before purchase.
How do I become an agent?
Join the agent program from your dashboard after verifying your email. Subscriptions unlock wholesale prices.
How do I raise my purchase limits?
Verify your phone number and your NIN/BVN (contact support with your documents) to reach Tier 2.